Can I request deletion of my personal data?

Yes. Where there is no legal requirement to retain it, you can request deletion of your personal data by emailing support@wafa888.win. However, financial and compliance records may need to be kept in certain cases as required by law.

How do I contact you about privacy matters?

For all privacy matters, you can reach wafa888 via 24/7 Live Chat (through the website) or by emailing support@wafa888.win. We will respond as quickly as we can.

wafa888 Data Protection Policy

We handle your personal data with privacy as the priority — always transparently and secured through SSL encryption.

Last Updated: 30 October 2026

1 Introduction

wafa888 is committed to protecting the privacy of our players, visitors, and users. This Privacy Policy ("Policy") explains what personal data we collect when you use the wafa888.win website, how we use it, who we share it with, and how we keep it safe.

By continuing to use this website, you are considered to have agreed to the terms of this Policy. If you do not agree, please stop using the website. We may update this Policy from time to time, and any changes will be announced on this page.

2 Types of Personal Data We Collect

We collect certain types of data in order to deliver our services effectively and provide a good player experience.

2.1 Data You Provide

Name and date of birth
Email address
Phone number (if provided)
Account login credentials (username, password)
Payment information (KBZPay, Wave Money, AYA Pay, CB Pay)
Any documents required for KYC (identity verification)

2.2 Data Collected Automatically

IP address and device type
Browser type and version
Pages visited and clicks made
Time spent on the website
Data collected via cookies
Players' game history and transaction records

2.3 Data Received from Third Parties

Payment service providers, KYC (Know Your Customer) verification services, and fraud prevention partners may lawfully access certain information related to you.

3 Purposes for Using Personal Information

wafa888 uses collected information only for the following purposes—

To open, register, and manage accounts
To provide gaming and payment services
To verify deposits and withdrawals
To meet KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
To protect player safety and promote responsible gambling
To verify age and ensure no one under 21 plays
To provide 24/7 customer support that resolves issues players encounter
To conduct internal data surveys for service improvement
To prevent fraud, hacking, and illegal activity
To send players promotions and bonus news based on their preferences

4 Sharing Personal Information with Third Parties

We do not sell, rent, or share your personal information with advertisers, data brokers, or unrelated third parties — we maintain a strict no-advertising-disclosure policy. However, we may share information with the following parties—

4.1 Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), KYC verification services, and IT support providers receive only the information needed to carry out their services, and are bound by strict data protection agreements.

4.2 Legal Obligations

Where we are required to act in accordance with legal provisions, court orders, or regulatory requests, we will disclose only what is specifically required.

4.3 Business Transfers

In the event of a merger, sale, or transfer of our business assets, personal information may be transferred, and players will be notified in advance.

5 Cookies and Tracking Technologies

The wafa888 website uses cookies and similar technologies to deliver a smooth player experience.

5.1 Essential Cookies

These cookies are necessary for core website functions (maintaining login sessions, displaying the balance section) and disabling them may affect the service.

5.2 Functional Cookies

These cookies remember your chosen language, display preferences, and personal settings.

5.3 Analytics Cookies

These cookies help us understand which pages are visited and which services are preferred, so we can improve the website.

You can block cookies through your browser settings, but please note that some parts of the website may not function correctly as a result.

6 Personal Information Protection and Security

We apply technical and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction—

All data transmissions are encrypted using SSL (Secure Socket Layer) technology
Our servers are maintained with firewall protection
Access controls are strictly enforced and staff can only view data relevant to their role
In the event of a personal data breach, relevant parties are notified within the appropriate timeframe
Staff regularly attend training on handling personal information and data security

No service in the world can guarantee 100% data security, so we state that we do our best and are honest that we cannot make an absolute guarantee.

7 Personal Data Retention Period

We retain players' personal data—

For as long as the account remains active
After account closure, financial records are retained for as long as required by law
When retention is no longer required by law, data is deleted or anonymised

8 Players' Rights

All players using our services have the following rights regarding their personal data—

8.1 Right to Access

You can request to view what personal data we hold about you.

8.2 Right to Rectification

You can request that inaccurate or incomplete personal data be corrected.

8.3 Right to Erasure

You can request that your personal data be deleted where there is no conflict with legal requirements. However, financial audit records may need to be retained as required by law.

8.4 Right to Restriction

You can request restriction of data processing and object to how we handle your data.

8.5 Right to Data Portability

You can request a copy of your data that we hold.

To exercise any of the above rights, email us at [email protected]. We will respond as quickly as we can.

9 Protection of Children's Personal Data

wafa888 services are intended for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we discover that a person under 21 is using our services, we will immediately delete that person's data and close the account.

10 External Website Links

Our website may contain links to third-party websites. Those websites have their own privacy policies, separate from ours, and we are not responsible for how they handle personal data. We encourage you to read the privacy policy of any external website you visit.

11 Policy Changes

We may update this privacy policy from time to time. Any changes will be announced on this page and the "Last Updated" date will be revised accordingly. For significant changes, we may notify players in advance through channels such as email. Continued use of the website after a policy update means you accept the revised policy.

12 Contact Us

If you have any questions, comments, or complaints regarding this privacy policy, you can reach us via 24/7 Live Chat (through the website) or by email—

[email protected]

wafa888 values your privacy and will handle every enquiry with respectful customer service.

Questions about personal data protection

No. wafa888 does not sell or rent players' personal data to third parties for advertising purposes. Only service providers (payment, KYC) are granted access to relevant data, strictly within defined terms.

Data is stored for as long as your account remains open. After account closure, financial records are kept for the period required by law, then deleted.

Yes. Where there is no legal requirement to retain it, you can request deletion of your personal data by emailing [email protected]. However, financial and compliance records may need to be kept in certain cases as required by law.

Yes. You can block cookies through your browser settings. Note that blocking essential cookies may cause some features — such as keeping your login session active — to stop working correctly.

We protect your data through SSL encryption, firewall protection, access controls, and staff training on handling personal data. All data transmissions are encrypted with SSL.

Any changes will be announced on this Privacy Policy page by updating the "Last Updated" date. For significant changes, players may be notified in advance by email or similar means.

For all privacy matters, you can reach wafa888 via 24/7 Live Chat (through the website) or by emailing [email protected]. We will respond as quickly as we can.